Terms & Conditions

Introduction

Grime Be Gone PowerWashing is a trade name of Grime Be Gone Power Washing LLC. By accessing or using our website, services, or products (collectively, the "Services"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Services.

Eligibility

To use our services, you must be at least 18 years old or of legal age in your jurisdiction. We do not knowingly engage with minors. If we learn that information has been submitted by someone underage, it will be removed immediately.

User Responsibilities & Consent

By using our services, you agree to provide accurate, current, and complete information at all times. You also agree to use our website and services only for lawful purposes and not to misuse or interfere with our website, booking forms, or communication channels.

You are responsible for maintaining the confidentiality of your personal information and for any activities that occur during your interactions with us.

Payments, Appointments, and Service Delivery

Payments for our services may be made online or in person. All payments are non-refundable once the service has been performed, unless otherwise stated in a written agreement.

Appointments can be made through our website or by contacting us directly. You are responsible for arriving on time for your scheduled appointment. Failure to attend a confirmed appointment without prior notice may result in a cancellation fee.

SMS/Text Messaging Terms (A2P/10DLC Compliance)

By providing your phone number, you expressly consent to receive non-marketing and marketing text messages from Grime Be Gone PowerWashing, including messages sent by an autodialer. Consent is not a condition of purchase.

Description of Use Cases

We use SMS to provide a better customer experience. You may receive:

Transactional Messages (booking confirmations, reminders, service updates)
Optional Marketing Messages (promotional offers and announcements)

Message and Data Rates

Message and data rates may apply for any messages sent to you from us and to us from you.

Message Frequency

Message frequency varies based on your interaction with our services.

Carrier Liability Disclaimer

Carriers are not liable for delayed or undelivered messages.

How to Opt-Out

You can cancel the SMS service at any time. Simply text "STOP" to (559) 303-1992.

After you send the message "STOP," we will send you a confirmation message that you have been unsubscribed.

How to Get Help

If you are experiencing issues, reply with the keyword HELP for assistance, or contact us at cmcdermott@grimebegone.org.

Limitation of Liability

While Grime Be Gone PowerWashing strives to deliver accurate and high-quality service, we do not guarantee that our website, communications, or services will be error-free.

To the fullest extent permitted by law, Grime Be Gone Power Washing LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of our services.

Intellectual Property

All content on our website, including text, design, images, logos, graphics, and branding, is the property of Grime Be Gone PowerWashing and is protected under applicable copyright, trademark, and intellectual property laws.

You may not reproduce, distribute, modify, or otherwise use any materials without prior written permission.

Third-Party Links

Our website may contain links to external websites. We are not responsible for the content, privacy practices, accuracy, or reliability of third-party websites.

Accessing these links is at your own discretion and risk.

Data Collection and Privacy

We collect basic customer information to manage appointments, communicate with customers, and deliver services.

We do not sell or share your personal information with third parties except where required by law or necessary to provide our services.

For additional information regarding how we collect, store, and protect your information, please refer to our Privacy Policy.

Termination of Services

We reserve the right to suspend, restrict, or terminate services if a customer:

Violates these Terms
Engages in unlawful activity
Provides fraudulent information
Acts in a manner harmful to our staff, customers, business operations, or reputation

Contact Us

If you have any questions regarding these Terms and Conditions, you may contact us:

By email: cmcdermott@grimebegone.org
By phone: (559) 303-1992